One resource for all your next-generation sequencing support needs. Navigate through the support categories below to obtain relevant technical information, view tips & tricks when starting an experiment, and find answers to everyday problems.

Find useful information regarding Ion library preparation,  including protocols, Ion AmpliSeq™ technology, and recommended library preparation kits.
 

Browse our support pages for technical information about our Ion PGM™ and Proton™ systems, including chip details, sequencing runs, and product selection for your Ion PGM™ system.

Obtain technical support on next-generation sequencing template kits, including those for the Ion OneTouch™ 2 kits. Learn about the Ion PGM™, Ion Proton™, and Ion Chef™ platforms and functionality. 

Access support information for the Torrent Suite™ software, such as updating to the latest version and details on sequencing coverage and data analysis.

Looking for support on Capillary Electrophoresis Applications? Visit our Capillary Electrophoresis Applications Support Center.

Looking for support on Capillary Electrophoresis  Instruments? Visit our Capillary Electrophoresis Instruments Support Center.

Looking for support on Capillary Electrophoresis Software? Visit our Capillary Electrophoresis Software Support Center.

Looking for support on DNA Isolation? Visit our Nucleic Acid Purification and Analysis Support Center.

Looking for support on PCR Amplification? Visit our PCR and cDNA Synthesis Support Center.

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