Trade-in or trade-up to the new Thermo Fisher Scientific KingFisher Apex purification system

Take advantage of our Thermo Fisher Scientific KingFisher trade-in/trade-up program and experience the most advanced automated sample prep technology. Building on decades of Thermo Fisher Scientific KingFisher product value and excellence, we’ve combined original instrument capabilities with exceptional new features including:

  • An intuitive touchscreen – create, edit or run protocol directly on instrument
  • Heating and cooling blocks – processing proteins? Temperature ranges from 4to 100oC
  • Barcoded scanning & barcoded plastics – prevent mistakes with plastics/magnet head mix-ups
  • UV decontamination – no more manual decontamination
  • Dual magnet heads – elute directly into storage tubes

Now is your chance to trade-up your Thermo Fisher Scientific KingFisher Flex, KingFisher Presto or MagMax Express 96 Particle Processor or trade-in a competitor automated sample prep instrument and experience unrivaled flexibility and performance – so sample prep can be simple, consistent, and save you time.

Ready to experience the pinnacle of automated sample purification?

Contact your sales representative for trade-in/trade-up details or request a quote by providing your information below.

* Required field

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 Yes, KingFisher Flex
 Yes, KingFisher Presto
 Yes, KingFisher MagMAX Express Particle Processor
 Yes, other sample prep automation instruments

FAQ’s: Frequently Asked Questions

The KingFisher Trade-in | Trade-up Program is designed to support customers who are looking to upgrade their KingFisher instrument or competitive sample prep instruments to the most advanced automated purification system – KingFisher Apex.

Trade-in Eligibility:

Competitors Sample Prep Instrumentation

Trade-up Eligibility:

Thermo Fisher Scientific KingFisher Flex, KingFisher Presto and MagMax Particle Processors. Please reference Table 1 below:

Trade-up Eligibility: KingFisher Sample Prep Instrumentation
Instrument DescriptionCatalog Number
MagMAX Express-96 Deep Well Magnetic Particle Processor (AM)4400079
MagMAX Express-96 Deep Well Magnetic Particle Processor (BR)4400077
MagMAX Express-96 Standard Magnetic Particle Processor (AM)4400078
MagMAX Express-96 Standard Magnetic Particle Processor (BR)4400076
MagMax Express Magnetic Particle Processor (BR)4400075
MagMax Express Magnetic Particle Processor (AM)4400074
KingFisher Flex with 96 DW head5400630
KingFisher Flex with 96 DW head IVDA5400630
KingFisher Flex with 96 KF head5400620
KingFisher Flex with 96 KF head IVDA5400620
KingFisher Flex with 96 PCR head5400610
KingFisher Flex with 96 PCR head IVDA5400610
KingFisher Flex with 24 DW head5400640
KingFisher Flex with 24 DW head IVDA5400640
KingFisher Presto 96 DW Head 1 Inst5400830
KingFisher Presto 24 DW Head 1 Inst5400840

Table 1. 

Yes. Please contact your Regional Thermo Fisher Scientific Sales Representative to discuss brand names and models.
No. Only instruments in Table 1 are eligible for this program.
Yes, we will accept eligible trade-in | trade-up instruments that are non-functional.
Please contact your Regional Thermo Fisher Scientific Sales Representative or complete the webform.
No. Customers may trade-in or trade-up multiple instruments which may qualify for a credit towards an equal number of new KingFisher Apex instruments. No more than one trade in credit will be applied to each KingFisher Apex purchase.
The value of the credit will be determined by the model and year the instrument was manufactured.
Once the instrument is qualified for the program by your local Thermo Fisher Scientific Sales Representative, a credit will be applied towards the purchase of a new KingFisher Apex instrument that will appear on your quote.
New KingFisher Apex instruments come with a two-year warranty. The amount of warranty time that remained on your trade-in KingFisher instrument will extend after the warranty period expires. If you purchased Preventive Maintenance, it will be applied in the second year of your warranty period.
Yes. You will be able to keep your current instrument for 15 days after the new KingFisher Apex arrives to allow for installation, training, adding protocols, etc. on the new KingFisher Apex instrument.
The serial number is 5 – 6 digits and it begins with the number 7.
It can be located on the back of the instrument with a sticker that is labeled “SN” or it can be accessed from the main screen on the instrument by selecting the Tool icon and then the Information icon.
As a part of your Smart Start training for the KingFisher Apex, a Thermo Fisher Field Application Scientist will guide you through this process. For additional support please contact your regional Customer Service Team
North America Technical Support phone: (800) 955-6288 or email: (techsupport@thermofisher.com)
Once instrument eligibility is confirmed and approved, Thermo Fisher Scientific will send decontamination instructions and forms, packing instructions (inclusive of returning all accessories such as power cords, magnets, heating blocks, etc.) and schedule a pick-up or provide shipping labels depending on preference.
Please reference “How-To” video link below:
No. Thermo Fisher Scientific will arrange transportation of the instrument, either by scheduling a pick-up or providing pre-paid shipping labels.
 
 By email
 By telephone

By following relevant data privacy laws, Thermo Fisher Scientific will take great care in processing my personal data in line with its privacy policy, which can be reviewed at thermofisher.com/privacypolicy.

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