On-Demand Instrument and Equipment Services

Keep focusing on what matters most. We’ve got your back.

Access the solutions you need when you need them

For labs that want service solutions as the need arises, we offer on-demand services. Whether you need compliance services, preventative maintenance, corrective maintenance, or installation/start-up, our comprehensive suite of services gives you pay-as-you-go flexibility.


Compliance services

Maintaining compliant analytical instruments and equipment is critical for labs in regulated environments. Take advantage of our cost-effective suite of compliance services—including installation qualification (IQ), operational qualification (OQ), performance testing (temperature mapping/cycle testing), and calibrations—to save you time and help you stay audit-ready.

 


Preventive maintenance

Protect your investment with regularly scheduled preventive maintenance (PM) to proactively identify and resolve potential issues before they happen. 

 

Preventive care is critical to the life and availability of your instruments and equipment. Without regular maintenance, unattended, lingering problems can decrease instrument performance and lead to unnecessary downtime and unplanned service costs due to unexpected failures. 

 

Services Central: Explore the quicker, easier way to get support


Corrective maintenance

Maximize system uptime and ultimately extend the lift of your instrument with fast, professional support you can rely on.

 

Our corrective maintenance services help achieve fast resolution for unplanned instrument and equipment maintenance.

 

We also stock an extensive supply of original replacement parts, accessories, software, and consumables to keep your analytical instruments and laboratory equipment performing at optimal levels.


Lab equipment installation

Let our service professionals help install your laboratory equipment to save you time and provide peace of mind. Your equipment will be accurately installed, configured to our manufacturing specifications, and functionally tested to ensure optimal performance. Users will also be trained on equipment operation and routine care to support their ongoing success.