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We are dedicated to your success. Get back on track. View our expert recommendations for commonly encountered problem scenarios.
View the relevant questions below:
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For exporting and backing up the data, there are many ways to do so:
Export: takes the Project, Analysis Parameters, and Reference Data of your choice and saves them to a location of your choice. You can use this option for backing up data or sending data to support personnel. Exported files will not be removed from the Dashboard unless you delete them.
Archive: for Projects only: will take a selected Project and export it to a location of your choice. The Project is then removed from the Project Dashboard. You cannot archive Analysis Parameters or Reference Data.
Back-up: will duplicate all of the information in the Data Store (Projects, Analysis Parameters, and Reference Data) to a folder of your choice. This is an all-or-nothing option—you cannot select specific files for back-up. If you wish to have specific files backed up, please use the Export option.
Exporting Projects, Analysis Parameters, and Reference Data
More information on exporting data can be found in the Variant Reporter Help Contents under the keyword “Export”.
To export a Project, Analysis Parameter, or Reference from the Dashboard:
To archive a Variant Reporter software project from the Dashboard:
More information on archiving Project data can be found in the Variant Reporter Help Contents under the keyword “Archive”.
To back up the Data Store:
Note: All associated Projects, Analysis Parameters, and References contained in the current Data Store will be copied to the folder you selected when you back up the Variant Reporter Data Store.
For importing data, there are many ways to do so:
More information on backing up the Data Store can be found in the Variant Reporter Help Contents under the keyword “Back-up”.
"Out of memory" issues may occur during analysis when library sequence lengths exceed 2,300 bases with 6,000 entries. When creating any custom library, we recommend creating ~500 bp sequence length for a 500 kit library, ~1,500 bp sequence length for a full gene kit, and ~350 bp sequence length for a fungal kit.
"Out of memory" issues may occur when exporting reports in PDF format for large projects (~50 Specimen Full Gene project) analyzed with library sequence lengths exceeding 2,300 bases with 6,000 entries.
Archive the audit records and delete them from the current report. They can be restored back to the report if needed.
We recommend that you exit and reopen the MicroSEQ ID Software after running for a long period of time.
Backing up data can help protect you from data loss and/or for sending data to Technical Support for troubleshooting.
To export Projects, Project Templates, Reference Data Groups, Libraries, Analysis Defaults, Analysis Protocols, and Display Settings:
If you are performing a data backup, you will want to repeat steps 2–4 for each tab to make sure that all of your work is backed up. Once you have backed them up, save the files to the storage media of your choice (CD, DVD, network drive, flash drive).
Please see the table below outlining the different types of files, exported file type, and data contained in the file:
If you are upgrading or reinstalling software, you may want to import your data. To do so:
After clicking on Import, a progress bar will appear on the screen. If the file is imported successfully, it will appear in the list for that tab. If the file is not, an error message will appear explaining why the file was not imported. In the example below, the Project name already existed in the database.
For Research Use Only. Not for use in diagnostic procedures.