Services and Support for Life Sciences Instruments

Keep working wonders. We've got your back.

 

Count on leading services and instrument expertise to support your life-changing work.

You're gaining ground and making advancements with every step. It's a lot of pressure, but you have the knowledge. We believe in you, and we've got your back. And it's why we support you with unparalleled service plans, training, and OEM expertise we've spent over 40 years curating. By maximizing instrument uptime, you can keep your focus where it needs to be: pursuing work that improves the world.

Explore our services

Instrument Plans

Fast-track your repairs with a service plan that meets your budget, productivity, uptime, and regulatory requirements.

Our most popular on-site service plans:

Qualification services

With our instrument qualification services, you can be confident that your instruments are installed, operating, and performing according to manufacturer's...

 

Consulting services

Reduce validation time and control costs with our consulting services that enable you to meet global regulatory requirements and help you reduce your...

Education services

Gain new skills and experience to help you advance science and your career with a centralized source for educational services and training resources.

 

Meet the team that has your back

Guardians of your Science

Meet the team that has your back. See how the Guardians of Science have supported you in your quest to change the world with unparalleled services, as showcased in these customer case studies.

Lab Compliance Connect

This virtual event series will help laboratory professionals gain a deeper understanding of industry standards and processes for qualification, validation, quality systems, and regulatory compliance, while also exploring cutting-edge technologies and platforms.

Customer concierge services

Welcome to a new level of service. Count on our dedicated customer concierge services for an exceptional and seamless experience.

 

Digital Services and Support Ecosystem

We're constantly looking ahead so your lab never falls behind. Learn more about our on-demand tools and capabilities to help keep your instruments performing at their best.

Promotions

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For Research Use Only. Not for use in diagnostic procedures.