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Support for Premier and Express Supply Centres

Welcome to the Supply Centre support page for Premier and Express users. Click on the links below for support and FAQs about the Supply Centre at your site.

Premier Supply Centre

Express Supply Centre

How to register for your Supply Center
How to register for your Supply Centre

The fastest way to request access to your Premier or Express Supply Centre is to use the Request Access button located on the Supply Centre touch screen.

If you’d like to register from your computer and you have a lifetechnologies.com account, request access by contacting Customer Service in your region (see below for contact information). You’ll receive an email confirmation within 24–48 hours once your account is configured.

If you don't already have one, register for an online account ›


How to get an access badge

Premier Supply Centre
Access badges are free of charge and can be obtained directly from your Supply Centre account representative.

Follow the instructions on the Premier Supply Centre support web page to connect it to your account.

Express Supply Centre
Access badges are free of charge and are located at the Supply Centre. If you are unable to locate them there, your Supply Centre account representative can provide them.

Follow the instructions on the Express Supply Centre support web page to connect it to your account.

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Supply Centre
Customer Service Team

  • Hours: Mon-Thurs 8:00 a.m. - 17:30 p.m. / Fri 8:30 a.m. - 16:30 p.m. CET
  • Phone: 00800-18191001 / +44 1418145959
  • Fax: +49 6151 9670 5445
  • Email: supplycenter.query@thermofisher.com