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Please reach out to your local Sales Representative or contact Customer Service using the details located on the contact us page.

It's important to make sure you are seeing the right information and product availability for your location. This can be identified by the flag located at the bottom of the page. To change location head here or alternatively contact us here.

Please contact your local Sales Representative or contact Customer Service using the details located on the contact us page.

Please visit this resource centre to support you in navigating our website.

The MSDS can be found via the product page or here. You can also contact us if you are unable to find the MSDS.

Please contact your local Sales Representative or contact Customer Service using the details located on the contact us page.

There are several ways to obtain Certificates of Analysis / Certificates of Conformance:

• On the homepage, or any page within thermofisher.com, select from the navigation bar at the top of each page. From the Support page select Certificates of Analysis and Conformance under Product Documentation. You can then search for certificates by lot number or catalog number.
• On a product page, you can download directly (where possible) or search for certificates by lot number in the Documents section.
• If you cannot locate a catalog product or a certificate online, please contact us

We currently do not show availability for all products, to see the products that do show availability you must have an account and be signed in.

For further information around product availability please contact Customer Service using the details located on the contact us page.

An estimated delivery time will be provided in your order confirmation email.

Please contact your local Sales Representative or contact Customer Service using the details located on the contact us page.

We have streamlined some of our pack sizes to align with our most popular sellers. Please contact your account manager to discuss further if necessary.

If you still have a question that we haven't been able to answer please contact your local Sales Representative or contact Customer Service using the details located on the contact us page.

Please reach out to your local Sales Representative or contact Customer Service using the details located on the contact us page.

To purchase products on thermofisher.com please log into your account here. If you don’t have an account you can create one here.

Customised pricing will be available as it has always been, in the online account(s) after you Sign In to your thermofisher.com purchasing account.

Up to mid-May 2021 our quotations synchronised with our system for online ordering via GoDirect for the majority of items.  New quotations produced after mid-May will synchronise to our new system for orders to be processed online at thermofisher.com for the majority of items.

If you have a valid quote number, please simply enter it in the special instructions section and we will pick up that comment and ensure your order is processed at the special quotation pricing.

We expect this will come up for the first month or two of our transition period as we work to update quotes via a renewal process.

Please log in to your account to see any customer specific pricing already set-up for you to take advantage of at any time without a specific quote reference.

Alternatively, please send your request to ANZinfo@thermofisher.com with 'Quote Renewal for SFxxxxxxxx' in the subject heading.  This will help us to prioritise your request and get you a new quote ASAP.  Please  let us know if all the items in the quote are still of interest, if the quantities are correct and/or if we can help add any additional items for your consideration.

You can also reach out to your local account manager or call us on 1300 735 292 (AU) or 0800 933 966 (NZ)

Please reach out to your Account Manager or contact Customer Service using the details located on the contact us page here.

Our business is constantly looking to improve the customer experience and as a result you may notice changes in the look and feel of our website; including updates to our product part numbers.

Any formally contracted pricing or special pricing we have in place with you will show up online if you are logged in with your account information.
If you would like to request a login, please contact us here.

If something is not showing correctly according to your records, please reach out to your local account manager or contact customer service here.

Stay updated about Thermo Fisher Scientific products, promotions, and services via email, telephone, or other electronic means here.

You can easily create one or multiple favourite lists to quickly add your frequently purchased or preferred items to your cart and place your orders faster.

To use favourites, save the items to your list directly from the product page, then add all or part of your list to your cart in one step. You can also set yourself list reminders to remember to place your orders when you need to.

Customised pricing will be available as it has always been, in the online account(s) after you Sign In to your thermofisher.com purchasing account.

Setting up an online account only takes a few minutes, you just need to complete the registration information located on the website or go here.

It can take a day or two to link your account in our system so that you can see your customised view.

If you/your business/Institution is new to us, additional checks may be required prior to us setting up purchasing through your account.

No, there are no changes to B2B process.