The AB Assurance Plan is our premium repair plan, designed to maximize instrument performance and help ensure availability of critical systems. The AB Assurance Plan will help keep your laboratory running smoothly with preventive maintenance, proactive instrument monitoring, and—should one of your instruments require repair—fast response. This plan is ideal for locations like research labs, core service facilities, and low-risk hospital research environments that depend on their instruments and need to reduce the risk of production downtime.

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Key features of the AB Assurance Plan include:

  • 2-day on-site response (certain restrictions apply—contact your Service and Support Representative for details.)
  • Planned maintenance
  • High priority Remote Service Center support
  • Remote instrument monitoring and diagnostics

Additional features of the AB Assurance Plan include:

  • On-site service—labor
  • On-site service—parts
  • On-site service—travel
  • Factory-certified replacement parts
  • Engineer labor and travel included for repair visits
  • Priority technical phone support

For additional information on Thermo Fisher Scientific service and support plans:

  • Contact us ›
  • Telephone: 800 327 3002, option 3  (toll-free in US only)
  • Telephone: 00 800 5345 5345, option 2 (toll-free in Europe, Middle East and South Africa only)

For additional information on Thermo Fisher Scientific service and support plans:

  • Contact us ›
  • Telephone: 800 327 3002, option 3  (toll-free in US only)
  • Telephone: 00 800 5345 5345, option 2 (toll-free in Europe, Middle East and South Africa only)

For Research Use Only. Not for use in diagnostic procedures.