Life Science Instruments Service and Support

Optimal system performance. Access to a world-class infrastructure of field service experts, technical support, and certified spare parts. At Thermo Fisher Scientific, service is more than maintenance—it is the gateway to achieving your most ambitious outcomes while receiving the value you require.

Our services for life sciences empower you at each stage of your system’s lifecycle, helping you realize the maximum value of your investment. The variety, quality, and scope of services we offer are unmatched in the industry and will provide you with exceptional outcomes. We have options for customers requiring minimal on-site support, as well as services with unlimited corrective maintenance, spare parts coverage, and more.

Service and support program value

Only you can define your service values—whether that means remote support, a rapid on-site response time, or unlimited service visits. While the service agreements available in our Science Portfolio all exemplify the responsive, high-quality service Thermo Fisher Scientific is known for, each is specially designed to align with the unique values of our customers.

Service and support programs within your budget

You don’t have to choose between optimal microscope performance and your bottom line. The offerings in the Science Portfolio represent the hallmarks of Thermo Fisher Scientific’s exceptional service, including our market-leading service infrastructure, preventive maintenance, technical support, software updates, and certified spare parts. With Thermo Fisher Scientific, you choose the offering that best fulfills your service needs while still meeting your budgetary goals.