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“I can’t imagine trying to maintain this level of technical equipment, conduct testing, achieve the turnaround times, and meet the expectations placed on us if we didn’t have our service coverage and the ability to call Thermo Fisher tech support…”
Shadia Rath, MS
Supervisor, Molecular Diagnostics and Molecular Epidemiology Unit, State Laboratory of Public Health,
Division of Public Health, North Carolina Department of Health and Human Services
Fast-track your repairs with a service plan that meets your budget, productivity, uptime, and regulatory requirements.
Our most popular on-site service plans:
With our instrument qualification services, you can be confident that your instruments are installed, operating, and performing according to manufacturer’s specifications.
Instrument hardware qualifications (IQ/OQ/PQ or IPV) ›
Reduce validation time and control costs with our consulting services that enable you to meet global regulatory requirements and help you reduce your compliance risk.
Gain new skills and experience to help you advance science and your career with a centralized source for educational services and training resources.
Meet a few of our 2000+ network of specialists and find out how the Guardians of your Science are helping researchers in their quest to change the world.
This 12-month virtual event series will help expand the understanding of qualifications and validations as industry standard accepted processes supporting regulatory guidance and quality systems compliance in the laboratory environment.
Welcome to a new level of service. Count on our dedicated customer concierge services for an exceptional and seamless experience implementing your new instrument. From order placement through installation and training, we’ll streamline and simplify the process as your main point of contact to ensure your laboratory is set up for success. (Concierge services are available in certain geographies for specific instruments.)
We’re constantly looking ahead so your lab never falls behind. Learn more about our on-demand tools and capabilities to help keep your instruments and your lab running smoothly. Includes remote support using augmented reality technology, instrument-driven support, and on-demand instrument training.
For Research Use Only. Not for use in diagnostic procedures.