Use the Account Dashboard | Thermo Fisher Scientific

Your Account Dashboard consolidates order-related information, access to key documents, and personalized shopping tools to facilitate your buying experience.

Using your account dashboard

Browse and search recent orders

Find a summary of your ten most recent orders, including the number of items that have shipped. Filter your orders by status and quickly locate specific items in your order history by using the search bar.

Track your shipments and expected delivery dates

Open the Order Details via the plus sign for easy access to expected shipping and delivery date(s) for your products, including shipment tracking.

If you are juggling multiple orders, quickly jump between orders using the order details toggle to access delivery dates, product documents, dispatch notes, and invoices.

View scheduled deliveries via delivery calendar

View expected or completed delivery dates for your orders in a calendar view of your order history. Shipment tracking details are just one click away.

Centralized access to order and product documents

Accessing your product documents

Open your order details view and use the Product Documents menu to enjoy centralized access to all product documents for the items that you have ordered including manuals, certificates, safety data sheets, protocols, and more.

Accessing your invoices

Request your invoice from Recent Orders or Order History by opening the Order Details view. Select Request Invoice, provide your email information, and your invoice will be emailed to you and up to two additional recipients.

Accessing order dispatch notes

Within your Order Details view, follow the same process to receive your dispatch notes by providing your email information. Dispatch notes will be emailed to you and up to two additional recipients.

Personalized shopping and reordering tools

Access quotes

You can view a quote, download a copy, or share a quote with a colleague. When you share a quote, your colleague can then view quotes from within their account.

Product design tools and configurators

To help you save time we’ve assembled the most popular shopping tools in your Account Dashboard. You can filter tools and configurators by category, popularity, and favorites.

Shopping tools

Save products for viewing, collaborating, and purchasing later using Shared Lists. You can invite others to view, add items, and place orders on your shared list by email. Your invitee will then be able to access your list from their own online account for collaboration purposes.

Saved carts

Items in your cart will be saved until you make a purchase. You can save multiple shopping carts, merge or transfer carts via Manage saved carts feature.

Recurring Orders

It’s easy to create new recurring orders, view existing orders and track shipments from your online account. This streamlined process improves transparency and set-up time while maximizing efficiency with these features:

Visibility—easily see order details, frequency, and key information
New recurring orders—create standing orders for delivery on a regular schedule of your choosing
Record keeping—download a .csv copy of your order
Collaboration—share your recurring order with others
Order status and tracking—quickly see order status and the next shipment date for each order

Update profile information

Contact information

Your mailing address is where we'll send confirmation letters, literature, and other communications. Changes made here will not affect your shipping address.

Shipping and billing address

By clicking on the “Edit details” link in the shipping and billing address section of your profile, you will be able to make updates to the address details of existing shipping and billing addresses. These include the “attention to”, “department or lab”, and the “building or room” fields. These changes do not require verification and will be instantly applied. In order to update the actual street address, select “Add or change address form” at the top of this form. Note: this page can also be accessed from your shopping cart.

Add or change shipping or billing street address

Step 1

In order to add or change the street address of your shipping or billing location select “Add or change address form” at the top of this form.

Step 2

Choose “Add new address” or “Change existing address” and indicate whether to apply the changes to “Shipping address” or “Billing address."

Step 3

Input or change the relevant address information and select “Continue”. Please allow up to 2 business days for our customer care team to implement your new or changed street address before we can process orders associated with it. In the meantime, the address will be displayed as 'Pending' and you will receive a confirmation when complete.

Login and security

Select “Change password” to update your password. Provide your current password and then enter your new password and confirm.

Email preferences

Add up to 3 additional email addresses to receive selected emails. These include order confirmations, shipping confirmation, copies of invoice receipts and delivery confirmational emails.

Payment methods

By selecting “Manage Payment Methods”, you can add or update PO numbers and your credit card information. These updates will be saved in your account.

Invite a colleague

From the My Account dashboard you will have the option to invite your colleagues to thermofisher.com. This will provide them with an instant registration so they can participate in the purchasing process.