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With decades of expertise, we partner with you to ensure your digital ecosystem is connecting people, data, instruments, consumables, and meeting your ever-expanding success criteria — whatever your lab type or organizational structure.
When it comes to digital transformation, we understand that implementation needs to be as smooth as possible, with minimal down-time. We achieve this by assigning a dedicated, highly skilled team to support you from your initial interaction with us, right through to the moment your new LIMS software goes live, and beyond. We're with you each step of the way.
We help make the implementation process seamless and successful. You’ll get a dedicated Project Manager certified to Project Management Professional (PMP)® and PRINCE2, with a supporting team comprising of a Lead Consultant, System Architect, and LIMS Analyst(s).
We support you through initiation, delivery and completion:
Flexible integration is the foundation of the connected laboratory. Thermo Fisher Scientific provides instrument integration, system integration, and infrastructure integration to help you transform your laboratory.
By combining one or the entire suite of integration capabilities with our expertise, we help you uncover the hidden value of your data, enabling you to work smarter, not harder.
Our solutions can be deployed in a variety of ways to meet your organization’s needs.
Our partnership isn’t over once the software has been installed. We provide exceptional service and support throughout your digital transformation journey.
Experience top-tier customer support with Thermo Fisher Scientific. We have support offices in North America, South America, Europe, Asia-Pacific, Africa, Australia, and the Middle East, and offer round-the-clock customer service, regardless of your location.
Existing customers can view our support resource center to access training and support services.
Support available through our team:
For Laboratory Use.