Search Thermo Fisher Scientific
QuantStudio™ 6 and 7 Flex Real-Time PCR Systems Support
Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.
Getting Started
- What is the difference between the QuantStudio™ 6 and QuantStudio™ 7 Flex Real-Time PCR Systems?
- When do I need to calibrate the QuantStudio™ 6 or QuantStudio™ 7 Flex Real-Time PCR System?
- When do I need to run the RNaseP calibration?
- What volumes can be used in my plate on the QuantStudio™ 6 or QuantStudio™ 7 Flex Real-Time PCR System?
- Where are my files saved to on the QuantStudio™ 6 and QuantStudio™ 7 Flex Real-Time PCR Systems?
Troubleshooting
- How do I activate or renew my software license in the QuantStudio™ 6 or QuantStudio™7 Flex Real-Time PCR System?
- What does “Error - Calibration file already exists” mean?
- What can I do when I get an error message related to “…JVM…”?
- What should I do if the software will not connect to the QuantStudio™ 6 or QuantStudio™ 7 Real-Time PCR System?
Guides and Tools
- Brochure: QuantStudio™ Real-Time PCR Systems
- Guide: QuantStudio™ 6 and 7 Flex Real-Time PCR System Getting Started Guide - Covers standard curves, relative standard curves, comparative CT, genotyping, presence/absence, and melt curve experiments
- Guide: QuantStudio™ 6 and 7 Flex Real-Time PCR System Calibration, Maintenance, Networking and Administration Guide (for QuantStudio Software v1.5 or earlier)
- Guide: QuantStudio 6 and 7 Flex Real-Time PCR Systems Maintenance and Administration (for QuantStudio Software v1.6.1 or later)
- Guide: QuantStudio™ 6 and QuantStudio™ 7 Flex Real-Time PCR Systems Site Preparation Guide - Covers space, environmental, electrical, and computer requirements
- Guide: High Resolution Melt for QuantStudio™ 6 and QuantStudio™ 7 Flex Real-Time PCR Systems
- Guide: Custom Dye Calibration (for QuantStudio Software v1.5 or earlier)
- Guide How to Use MicroAmp™ Reaction Plates, Tube Strips, and Tubes
- Selection Table: Real-Time PCR Master Mixes and Instrument Compatibility
- Selection Table: Centrifuge Compatibility Chart for TaqMan™ Array Cards (For use with TLDA block)
- User Bulletin: How to Activate or Renew a License
- Search our database for Product Documents: Manuals, Product Literature, Citations and References
- Search our database for Quality and Safety Documents: MSDS, COA
- Overview: QuantStudio™ 6 Flex Real-Time PCR System
- Overview: QuantStudio™ 7 Flex Real-Time PCR System
- Overview: Plastic Consumables (legacy Thermo Scientific™)
- Selection: Choosing your PCR Accessories (Tubes, Strips, Plates, etc.)
- General: qPCR Resource Library (legacy Thermo Scientific™)
- Selection Table: Instrument Service Plans
- Selection Table: Real-Time PCR Instrument Spare Parts
- Selection Table: Real-Time PCR System Calibration Kit Selection Guide
- Video: Introduction to Thermo Fisher Cloud
- Training: Certified Instrument Operator Training for QuantStudio™ 12K Real-Time PCR Systems (OpenArray™ block)
- Browse our site for: Training, Events, and Webinars
- Software: QuantStudio™ 6 and QuantStudio™ 7 Flex Real-Time PCR System
- Tool: qPCR and PCR Plastics Selection Tool
- Tool: Real-Time PCR Troubleshooting Tool
- Tutorial: Learn How to Set Up an AQ Experiment Using an Interactive QuantStudio Real-Time PCR Software Tutorial
- Tutorial: Learn How to Set Up a ddCT Experiment Using an Interactive QuantStudio Real-Time PCR Software Tutorial
- Tutorial: Learn How to Set Up a Genotyping Experiment Using the QuantStudio Real-Time PCR Software
- Tool: Instrument Service Coverage Lookup - Find warranty and service contract information for your instrument
- Reagent Rewards: An app to turn reagent purchases into rewards
- Real-Time PCR: An app for real-time PCR resources, including videos, an interactive troubleshooting tool, and a reaction calculator
Services
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.