The best way to mitigate the risks and extend the life of your assets is by ensuring all equipment, and instruments are serviced regularly by qualified professionals.

Our service and support team can either come onsite or you can send your instruments to our service and calibration facilities – whatever suits your needs.

Depot service
Depot service request

Our service depots are able to repair, calibrate and perform routine maintenance on a wide range of laboratory and field equipment.

Booking a depot service is as easy as 1,2,3

Download form ›

  1. Download and complete the Service Request form and ensure you have completed the Decontamination Declaration.
  2. Email your booking details and form: servicenz@thermofisher.com
  3. Print and attach the Delivery Details and Decontamination Declaration pages to the outside of your instrument packaging and ship to us
Onsite service
Onsite service request

Reduce the amount of downtime by having one of our service engineers visit your site to undertake service and repairs on your instruments.

 
Style Sheet for Global Design System