Apreo ChemiSEM System Service and Support

Materials Science electron microscope service and support programs 

Your groundbreaking research and analysis demand not just the industry’s best electron microscopes, but also the expertise and support to get the most from your instrument.

 

When you make an investment in state-of-the-art equipment with a service contract, you get a competitive advantage, including:

  • Predictable costs
  • Optimized performance
  • Higher productivity
  • Workflow expertise

 

Our world-class service gives you access to dedicated field service engineers, comprehensive support packages, high-quality spare parts, and fast response times.

Scanning electron microscope service and support programs from Thermo Fisher Scientific

No matter what Thermo Fisher Scientific service offering you choose, we will provide you with high-quality technical expertise from a committed support team.

 

  Tech Direct Limited Essential Agile Secure Secure Premier
Target on-site response time 4 business days 4 business days 48 hours 48 hours 7 business days 48 hours 24 hours
Labor   1 intervention included; 10% discount thereafter Defined number of visits included
Parts 10% discount 1 intervention included 15% discount Defined number of visits included
FEG tip replacement            
Preventative maintenance  
RAPID Remote Support
Software updates


Not all offerings are available in each region. Please check with your account manager or service manager to determine what is available in your area.

For Research Use Only. Not for use in diagnostic procedures.