To effectively manage risks and prolong the lifespan of your assets, it is crucial to have all equipment and instruments regularly serviced by qualified professionals.

Our dedicated service and support team is ready to assist you, whether by providing onsite services or by handling your instruments at our state-of-the-art service and calibration facilities—whichever option best meets your requirements.

Onsite service request
Onsite service van

Request an onsite service to have our service engineers visit your site to service and repair your instruments, reducing instrument downtime. 

Please enter the details of your service request and we will be in touch to schedule an engineer to visit your site.

Onsite request form

Depot service request
Thermo Fisher Scientific depot

Our service depots are fully equipped to repair, calibrate, and perform routine maintenance on a wide variety of laboratory and field equipment.

Please read the complete instructions before submitting your request, and we will be in touch to schedule your depot service.

Depot request

Book an onsite service or calibration
 
Book a depot service or calibration

Booking a depot service is as easy as 1-2-3

Download booking form

  1. Download and complete the Service Request form, ensuring you also fill out the Decontamination Declaration
  2. Email your completed form and booking details to serviceau@thermofisher.com
  3. Print and attach the completed Delivery Details and Decontamination Declaration pages to the outside of your instrument packaging, then ship it to us.

 

 Important: All pipette or instrument calibration service requests should be sent to the Scoresby Service Centre located in Victoria.

Style Sheet for Global Design System