Service and support

World class expertise and global reach

When you invest in Environmental Chambers from Thermo Fisher Scientific, you not only benefit from top-quality product performance, you can also enjoy world-class service solutions provided by Unity Lab Services. Keep focused on what matters. We’ve got your back. 

Equipment service plans

Our service plans help maximize uptime and maintain peak performance. Customers with service plans enjoy two times faster on-site response times compared to those without a plan.

On-demand services

Our flexible services are available to access when you need them. 

  • Compliance services: count on us to stay audit-ready with installation qualification, operational qualification, performance
  • Preventive maintenance: extend the life of your equipment; typical procedures include overall general inspection and cleanup, replacement of worn parts, general performance testing, tuning, and more
  • Start-up services: let our experts ensure you’re set up for success from installation day onward

Replacement parts

Our eStore offers convenient online purchasing of thousands of replacement parts for your Environmental Chamber model. From the store you can search by model, SKU, or part number for the most frequently requested parts.

Services Central

Managing services for your equipment has never been easier. Services Central is a centralized online platform available in select European countries that enables you and your colleagues to request service, view service request status and service history, check service plan or warranty coverage, access manuals, and more. 

 

Services Central: Explore the quicker, easier way to get support

To learn more, visit thermofisher.com/unitylabservices