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QuantStudio 1 Real-Time PCR System Support
Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through our "Guides and Tools" section to access a comprehensive portfolio of instrument-related support resources.
Getting Started
- What is different between the QuantStudio 1, 3, 5 and the interchangeable block system (QuantStudio 6 Pro, 6 Flex, 7 Pro and 7 Flex) instruments?
- How often should the QuantStudio 1 instrument be calibrated?
- Which plastic consumables should I use with the QuantStudio 1 Real-Time PCR System?
- Can I perform a High Resolution Melt (HRM) experiment with the QuantStudio 1 Real-Time PCR System?
- Can I perform a Protein Thermal Shift experiment with the QuantStudio 1 Real-Time PCR System?
Troubleshooting
- I’m observing poor assay efficiency with the HEX dye probe on my QuantStudio 1 instrument. Can I calibrate the HEX dye on the instrument and do you recommend any reagents/protocol for the same?
- We have many instrument users in our lab and someone changed my template settings on the QuantStudio 1 instrument. How do I protect my files on the instrument?
- With the QuantStudio 1 instrument, I observed a notification about instrument storage being full. How many run files can I store in the instrument?
- Where can I find the software and newest firmware for the QuantStudio 1 instrument?
- With the QuantStudio 1 instrument, why am I only able to export my run files to USB, whereas the cloud and network options are not available?
Guides and tools
Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: MSDS, COA
- Overview: QuantStudio 1 Real-Time PCR System
- Download: TaqMan Assay, Plates, & Card Files
- Software: QuantStudio 1 Real-Time PCR System Software
- Tool: PCR Tubes, Plates, and Accessories Selection Guide
- Tool: Real-Time PCR Troubleshooting Tool
- Tool: Instrument Connect—App for iOS devices for remote monitoring of instruments in real time
- Tool: Thermo Fisher Connect—Cloud-based apps for analysis of real-time PCR data such as RQ, GT, SC, and more
- Tool: Instrument Service Coverage Lookup - Find warranty and service contract information for your instrument
- Instrument Connect: App for iOS devices—remote monitoring of instruments in real time
- Connect: Cloud-based solution to access apps for analysis of real-time PCR data such as RQ, GT, SC, and peer and documentation tools
Services
One central location to handle all your Instrument and Services requests.
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.