Search Thermo Fisher Scientific
QuantStudio 6 and 7 Pro Real-Time PCR Systems Support
Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through our "Guides and Tools" section to access a comprehensive portfolio of instrument-related support resources.
Getting Started
- With the QuantStudio 6 and 7 Pro Real-Time PCR Systems, can I add a pause in my run method?
- How do I run TaqMan Array Plates with RFID on the QuantStudio 6 and 7 Pro Real-Time PCR Systems?
- Can I start or monitor a QuantStudio 6 Pro or QuantStudio 7 Pro Real-Time PCR System run from the Desktop Software?
- With the QuantStudio 6 and 7 Pro Real-Time PCR Systems, what is a QC Alert and what does it mean for my data?
- Which voice commands can I use with the QuantStudio 6 and 7 Pro Real-Time PCR Systems?
Troubleshooting
- I can’t connect to the QuantStudio 6 Pro/QuantStudio 7 Pro Real-Time PCR instrument from the Design and Analysis Software v2.x. How do I fix this?
- Can I have more than one plate or data file open at the same time with the QuantStudio 6 Pro/QuantStudio 7 Pro Real-Time PCR System?
- What can I do if I forget my login PIN for the QuantStudio 6 and 7 Pro Real-Time PCR Systems?
- With the QuantStudio 6 Pro/QuantStudio 7 Pro Real-Time PCR System, I am assigning sample names on a plate with numbers and would like to fill down the row, but it is not working as expected. How can I fix this?
- I received an error message after the QuantStudio 6 Pro/QuantStudio 7 Pro Real-Time PCR instrument run was complete. How do I send in the file for help?
Guides and tools
Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: MSDS, COA
Video: Relative Quantification (RQ) Application Module on Thermo Fisher Cloud
Video: Absolute/Standard Curve Quantification (SC) Application Module on Thermo Fisher Cloud
Services
One central location to handle all your Instrument and Services requests.
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.