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Keeping online systems in peak condition with minimal effort
Our proactive services and support extend across the lifetime of a product, helping to maximize the value of an investment in online analysis. Tailored to specific requirements, they are delivered by a global network of technical support experts, factory-certified engineers, consultants, and industry professionals. They make it easier to maintain instruments in peak condition while at the same time controlling service and maintenance costs. Key elements of our offering include preventive maintenance, remote support, operator training, calibration services, certified spare parts, priority response times and radiation services.
Supporting production uptime and instrument durability
Your equipment's accuracy and repeatability performance isare our service team’s top priority. With a service plan, you are part of a partnership with service support to proactively manage the health of your online analysis equipment and allow you to focus on your production goals. Customers who partner with us for their service needs have access to our highest level of support and are investing in the longevity of their instrument.
Service plan highlights:
- Proactive: regularly scheduled preventive care
- Priority: fastest response times available with access to precedence onsite support
- Safety: radiation service options for safety, maintenance, and repairs
- Convenience: easy access to a highly experienced technical service team
- Control: cost control with corrective maintenance features
- Flexibility: customize a service plan to meet unique requirements
For Research Use Only. Not for use in diagnostic procedures.