Connected Solutions: Remote Monitoring

InstrumentConnect

InstrumentConnect is a 24/7 remote monitoring platform that can transform individually managed pieces of static lab equipment into a digitally managed operation that can help save you time, resources and money while protecting priceless scientific work. InstrumentConnect software collects data from our expertly engineered connectivity hardware and sensors to create a straightforward system that delivers more than just basic status notifications.

Have you ever wondered if your samples were safe during a severe storm or whether a new colleague secured a freezer door? Do you currently have a monitoring system that’s not meeting professional-grade standards you require?

If any of these situations apply, then Thermo Scientitic InstrumentConnect can help. InstrumentConnect can address these issues and more--saving you time and resources while preventing unnecessary loss. As a world leader serving science, we built a world class platform to transform your static lab equipment into vital, data producing assets so you can work smarter, not harder.

Utilize OPC UA to send device data to your own management system

Monitor onboard telemetry data, system-based diagnostic data, and events

Receive notifications and alarms via e-mail or web application

View live device status 24/7 via Mobile and Cloud applications

Store documents in the document repository (25GB included)

Unlimited InstrumentConnect cloud device telemetry storage.

Get peace of mind with industry-leading security protocols

Available for 700+ Thermo Fisher lab equipment models

Monitor equipment status with ease

Gain deeper insight with instrument-generated notifications

Access your connected lab by web or mobile app

Check equipment status 24/7

Sensors report back a variety of information including power and temperature via mobile app.

Enhance sample security with 24/7 monitoring

System Hardware

Connect Edge

Connect Edge helps you do more with less upfront expense, less hardware and less worry. Connect Edge system hardware comprises gateways and palm-size device adapters that collect vital information from your lab equipment or devices. Device adapters are both Wi-Fi and Ethernet capable, so you get to decide how information is transmitted from device to gateway**. Connect Edge can enable connectivity for 10 or more devices*, further reducing overhead expenses and the amount of hardware to manage and keep track of.

Once you decide how you want to connect, you get to choose where you want your data to go. Connect Edge utilizes InstrumentConnect cloud remote monitoring in the Thermo Fisher Cloud and can also be set up as an OPC server to send device data to your own cloud or premise-based system via OPC UA.

Connect Edge is compatible with more than 700 Thermo Fisher laboratory equipment device models. View the full list of compatible products.

View compatibility list

Get Connected

Connect Edge is a professional-grade solution that can meet the needs of small and large operations. If you are monitoring up to 10 devices, your device adapters can communicate directly to your Connect Edge gateway via Wi-Fi for faster set-up and less hassle from your IT department. For larger operations, or if your devices are spread out across a large campus or building, you can increase range significantly by choosing to have adapters communicate with your gateway via Ethernet or Wi-Fi.

Determine type (Ethernet only/Wi-Fi and Ethernet) and quantity of gateway(s) needed based on network topology preference.
Select compatible device adapter for your lab equipment.
Purchase an InstrumentConnect Monitor or Integrate subscription for each device.

Connect Edge adapters collect critical reliability parameters and can communicate with gateways directly or on a local network for greater flexibility.

**Each gateway connects 10 devices. Additional capacity is determined by device type and telemetry transmitted and is determined after initial set-up.*

**Ethernet-Only Availability: Brazil, Hong Kong, Bahrain, Oman, Wi-Fi/Ethernet Availability: USA, Canada, Europe, UK, Australia, New Zealand

Subscriptions

Connect Edge hardware and subscriptions can be purchased a-la-carte, or you can take advantage of our Wi-Fi/Ethernet or Ethernet-only gateway+subscription packages that include hardware and software discounts. Multiple-year subscriptions also provide procurement flexibility so you can purchase up to 5 years of service upfront.

Select your purchase preference:

InstrumentConnect Monitor

Remotely monitor live 24/7 status of your devices in the cloud anytime, anywhere with the InstrumentConnect mobile app or Thermo Fisher Connect Platform, secured by AWS.

InstrumentConnect Integrate

Send data directly to your on-site system via OPC Unified Architecture via the Connect Edge gateway OPC UA interface.

Hardware

DeviceLink Connect

DeviceLink Connect motes enable connectivity for a single device or 4 independent sensors. DeviceLink Connect kits come with everything you need to start monitoring compatible Thermo Scientific lab equipment. DeviceLink Connect is only available in North America. Motes can store up to 7 days of data and have back-up battery to last up to 3 hours. Access our videos and quick start guide in the Resources section for easy commissioning steps.

View DeviceLink Connect kits
View DeviceLink Connect compatibility

Motes

Learn more

Sensors

Learn more

Cables

Learn more

Subscriptions

Your DeviceLink Connect mote purchase includes a 1-year subscription for InstrumentConnect.

InstrumentConnect Basic and Plus-Remotely monitor 24/7 live status of your devices in the cloud anytime, anywhere with the InstrumentConnect mobile app or Connect Platform, secured by AWS (available for DeviceLink Connect only).

Services

Installation

Our field technicians are ready to help you make the transition toward operating your lab of the future. While our systems are designed to be self-installable, we recognize this may not be ideal for everyone. Installation packages include everything necessary to set up your connected lab.*

*Professional installation may not be available in all regions.

Calibration Services

Installation and Commissioning
Extended Warranty
Calibration (ISO 9001, ISO/IEC 17025)

Connect Edge Services	Part Number
Professional Installation
Installation of one Connect Edge gateway kit. Includes account activation and travel within major metropolitan areas.	INSCEGTWY
Installation of one Connect Edge adapter kit. Includes travel if purchased with INSCEGTWY	INSCEADPTK

DeviceLink Connect Services	Part Number
Subscription
DeviceLink Connect annual subscription (per device)	DLCSBYEAR001
Extended Warranty
Extended warranty plan for DeviceLink Connect; covers on year; priced per DeviceLik Connect module and covers mote, cables, and basic sensors; does not cover temp-RH or CO2 sensors	EWPRMMODULE
Extended warranty plan for DeviceLink Connect; advanced remote monitoring sensors, including temp-RH and CO2 sensors; covers one sensor for one year	EWPRMSENSOR
Professional Installation
Install and initialize software and/or DeviceLink Connect module. Travel not included. Sensor installed charged separately	INSTRMMODULE
Install and initialize one remote monitoring sensor on DeviceLinkConnect. Travel not included. Modult install charged separately	INSTRMSENSOR
Calibration
ISO 9001 calibration (single monitoring probe) using NIST-traceable standards and certificate with before and after data	CALBCRM1
ISO 9001 calibration (dual monitoring probe) using NIST-traceable standards and certificate with before and after data	CALBCRM2
ISO 17025 accredited calibration (single monitoring probe) using NIST-traceable standards and accredited certificate with data and uncertainties	CALPRRM1
ISO 17025 accredited calibration (dual monitoring probe) using NIST-traceable standards and accredited certificate with data and uncertainties	CALPRRM2

Data Security

At Thermo Fisher Scientific, security and privacy is our highest priority. To ensure the highest levels of protection and security against any compromise to your data, the Thermo Fisher Connect Platform was built using Thermo Fisher Scientific's Cybersecurity Program, on the industry-leading Amazon Web Services™ (AWS) cloud-computing platform.

With AWS, all your data is stored in highly secure data centers managed by dozens of compliance programs and audit safeguards, as described below.

Data encryption

Our data storage system applies robust security standards including Advanced Encryption Standard (AES) 256-bit encryption and physical safeguards. Additional protection layers, such as encryption using HTTPS/SSL with a 2048-bit Secure Sockets Layer (SSL) certificate, help protect your data transmission from being intercepted during transfer. These security measures at the transport layer (Transport Layer Security, TLS) are like those employed by leading institutions, including the Center for Disease Control (CDC) and the Food and Drug Administration (FDA).

Network firewalls

The Connect Platform infrastructure services hosted by AWS are securely partitioned from any public access in a virtual private cloud (Amazon VPC) environment, with logical firewalls that restrict unauthorized access without appropriate credentials.

Scheduled audits

Security vulnerability assessments and data integrity tests are conducted on a regular basis to ensure that your data has not been compromised or altered in any way. Additionally, third-party security experts conduct ongoing systems audits, penetration, and preventive hacking tests.

Data backup and recovery

The Connect Platform follows robust industry standards for data backup and disaster recovery. It uses an AWS data center that has achieved SSAE 16–certification and has published a Service Organization Control 1 (SOC 1®) report. The SSAE 16 certificate verifies controls and processes, as well as design and operating effectiveness. Customer data is retained indefinitely if an account is in “active” status.

Data sharing

Collaboration and data sharing are secure and provide controls not available when sharing with common vehicles such as hard drives, portable drives and email. With the Connect Platform, only the data owner or admin can initiate sharing. Files and folders can be quickly shared from the file browser. For greater control, data sharing groups enable sharing with granular controls over who has access and their permissions on the files within the group.