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Our service plans are designed to help improve your productivity, increase uptime, maintain peak performance, and reduce your total cost of ownership.
Tech Direct |
Essential
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Premier
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Premier Plus |
Fast diagnosis and remote resolution to get you back up and running | Decrease downtime with regular maintenance and upkeep | Maximize instrument availability for critical operations | Keep pace with high-throughput demands to deliver on-time results |
Targeted 5-day on-site response*
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All the benefits of the Tech Direct plan +
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All the benefits of the Tech Direct and Essential plans +
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All the benefits of the Tech Direct, Essential, and Premier plans +
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* During standard business hours, provided a purchase order (PO) has been received. Availability may vary by location. |
With the purchase of your instrument,* you get immediate, complimentary access to a seamless online support network that helps maximize efficiency and simplify your daily work. Once your Thermo Fisher Scientific instruments are added to your Services Central account, you can:
* Supported instruments vary by region. View what is supported in your location.
For Research Use Only. Not for use in diagnostic procedures.