Compliance, Validation, and Calibration Services

We’ve got your back. Trust the science of balancing accuracy and standards with superior service
Explore our compliance, validation and calibration services

Extend the life of your equipment and reduce the total cost of ownership

Doing breakthrough work requires regular equipment audits to ensure a business’s most valuable assets are working optimally and in compliance with industry-specific standards. Failure to keep equipment compliant, validated, and properly calibrated can incur downtime on operations, lost productivity, and costly repairs and equipment replacements. Furthermore, improper servicing of equipment can compromise the integrity of your work.

 

The best way to mitigate the risks of improper equipment servicing and extend the life of your assets is by ensuring all equipment, and instruments are serviced regularly by qualified professionals. By performing routine compliance checks, calibrating instruments, and validating equipment, businesses can prevent premature equipment failures, unnecessary downtime, and costly repairs and replacements.

At Thermo Fisher Scientific, our compliance, services and support teams offer an array of compliance, validation and calibration services including:


Accredited laboratories

View our accreditations by service centre location

You can be confident our accredited laboratories will have your instruments working in accordance with manufacturers’ specifications. We also carry out non-NATA calibrations.

Australia

Victoria 

Thermo Fisher Scientific - Technical Service Department
5 Caribbean Drive, Scoresby, VIC 3178

New Zealand

We hold IANZ accreditation in the programme Metrology and Calibration Laboratory.

 

Auckland
244 Bush Road, Albany, Auckland, 0632


Mobile calibration vans - Australia

We offer mobile calibration vans in Queensland, New South Wales, Victoria and Western Australia that can perform NATA calibration of gas and chemical detectors on-site, and non-NATA calibration of other instruments – thus reducing the amount of downtime of your operation.

  • Pressure measurement and indication instruments: ranges from -100 kpa to 7000 kpa
  • Electrical instruments:  multimeters, clamp meters, portable appliance testers, RCD testers. All essential handheld instruments
  • Temperature probes and related instruments: negative 20ºC and up to 650ºC
  • High voltage gloves/sticks etc.

Deepen your insights

Download our calibration service infographic

Improper calibration of equipment and instruments is a risky business.
At Thermo Fisher Scientific, our team of NATA-accredited calibration service specialists will work with you to ensure you are producing accurate, reliable, and precise results every time.

Download the flyer to explore the benefits of calibration performed by qualified professionals

  • Maximise your investments
  • Reduce downtime on the equipment and improve productivity
  • Save on expensive equipment repairs and replacements
  • Keep verifiable records of your calibration service history
  • Keep your business compliant and in line with industry-specific standards
  • On-call service and support

Learn more about our compliance, validation, and calibration services

Pipette Calibration Services

Pipettes require routine servicing, compliance, and preventative maintenance throughout the year to ensure they perform optimally in line with industry standards. Ensuring pipettes are calibrated accurately and precisely is also an essential part of managing a lab’s assets, as calibrating your instruments can extend their product life cycle and reduce the total cost of ownership.

 

For accurate and precise pipette calibration that aligns with industry-specific standards, customers can rely on Thermo Fisher Scientific’s Calibration Services and Support Team and Field Service Engineers (FSEs) for remote and onsite pipette calibration services that deliver first-class results. So, you can focus on what really matters – the science.

Industrial Test, Measurement and Calibration Lab

We provide a comprehensive range of calibration, testing and repair services in our laboratories as well as in our purposely built mobile calibration van that provides premium remote support in the following areas:

  • Chemical and gas testing
  • PH testing
  • RCD testing
  • Electrical testing
  • Pressure testing
  • Temperature testing

Qualification (IQ/OQ/IPV)

Given that Thermo Fisher Scientific design and manufacturers Applied Biosystems, Invitrogen, and Ion Torrent instruments, the FSEs are particularly well versed in their requirements and can ensure qualification at the point of installation. Qualification services include:

  • Installation qualification (IQ) 
  • Operational Qualification (OQ) 
  • Performance Qualification or Instrument Performance Verification (PQ or IPV) 
  • Re-qualifications (OQ or OQ/PQ or OQ/IPV) 

Real-Time PCR Calibration

A must-have for accurate, high-quality results on your Applied Biosystems real-time PCR system.

Maximize your resources while maintaining the accuracy and quality of the results produced by your Applied Biosystems real-time PCR system. With our calibration service, field service engineers (FSEs) will calibrate your system on-site for accurate spectral data output.

Multiplex Dynamic Temperature Verification Service

Frequent verification of your thermal cyclers helps assess the accuracy and uniformity of the PCR block. This helps ensure that you obtain the optimal performance level from your PCR instrument, and have the necessary performance documentation for accreditation.

Proper care of your PCR system, including regular temperature verification, can help:

  • Save you from unexpected PCR instrument downtime
  • Minimise downstream sequencing costs
  • Preserve valuable samples that could be lost due to inaccurate readings

Computer System Validation

For electronic recording keeping, let us help you manage compliance risk by validating your software systems in accordance with industry standards and best practices. Thermo Fisher Scientific’s Computer System Validation Service are a team of certified technical experts who assist customers in meeting global regulations such as GxP, CLIA, and ISO.

System Familiarisation

Learn more about your instrument—professional instruction to help you establish instrument and laboratory best practices.

Analytical Validation Consulting Services

Technical project management of your lab’s AV, reducing overall time to market by up to 75%.

Validation and Support for Forensic Labs

Our instrument, reagent, and software experts work closely with you to create custom product packages and training solutions that help you meet the validation requirements of your forensics laboratory.

Weighing Devices

We are accredited to calibrate precision laboratory balances and industrial balances from 2 parts in 10^6 or 10 µg (whichever is greater) in the range up to 10 kg and industrial balances from 2 in 10^5 in the range from 10 kg to 110 kg.


Asset management

Does your asset management plan include regular compliance checks?

At Thermo Fisher Scientific, we understand that huge part of managing your lab is managing your assets– mainly, the equipment and instruments labs invest in to perform necessary scientific work.

 

Whether you have traditionally relied on third-party service providers or have limited in-house expertise, we will work with your business to develop a compliance, validation, and calibration plan that is tailored to your industry-specific requirements. Utilising the latest technology, we can help your business move more quickly into testing and production, while controlling validation costs and minimising the frustration and burden of maintaining compliance and change controls.

 

For a practical approach to asset management, trust your equipment maintenance and instrument calibration service requirements to Thermo Fisher Scientific’s expert team of compliance, service and support experts.

Mitigating the Risks of Calibrating Valuable Assets

An important part of running a laboratory is servicing and maintaining the equipment and instruments necessary for getting the job done. A business’s equipment is an investment that should be maintained like any other asset.

Learn more

A Trusted Calibration Services Provider for the Pilbara Region

Choosing the right calibration services plan is a smart business decision for mining companies. And the question for mine site operators is: “Can you afford not to calibrate your equipment?”
 

Learn more

Life in the Field with the Calibration Services Team

Darren Smart, National Laboratory Manager, provides an overview of our range of calibration services, while shedding some light on life in the field for our in-house calibration service specialists and field service engineers.

Learn more