Find valuable information.

Optimize your experiments to get the best results. We’ve compiled a detailed knowledge base of the top tips and tricks to meet your research needs.

View the relevant questions below:

Having problems with your experiment?  Visit our

Troubleshooting page

GeneMapper® Software v.4.0

The computer requirements are as follows:

  • Minimum: 2.4 GHz CPU or faster
  • 1 GB RAM
  • 120 GB hard disk space*

*Hard drive requirements will vary depending on how much space is allocated to the Oracle Database. Having a large hard drive will allow for database expansion should the database fill up.

For the operating system, GeneMapper® Software v.4.0 requires Windows® XP Professional, service pack 1 or 2, or Windows® 2000, service pack 4. Please click here for the GeneMapper ®Software v.4.0 datasheet.

GeneMapper® Software v.4.1

Please see the computer requirements below:

  • Minimum: 2.2 GHz CPU or faster
  • 1 GB RAM
  • 160 GB hard disk space*

Recommended CPU: Core 2 Duo E8400/3.0 GHz

  • 4 GB RAM
  • 320 GB hard disk space

*Hard drive requirements will vary depending on how much space is allocated to the Oracle Database. Having a large hard drive will allow for database expansion should the database fill up.

For the operating system, GeneMapper® Software v.4.1 requires Windows® XP Professional, service pack 2 or 3, or Windows Vista™ (32-bit Business Edition), service pack 1. For more information, please click here for the GeneMapper® Software v.4.1 datasheet.

GeneMapper® Software v4.1 is compatible with the following data files:

  • 310 PC, Data Collection Software v.3.0, 3.1
  • 3100 series, Data Collection Software v.1.0, 1.1, 2.0
  • 3130 series, Data Collection Software v.3.0, 3.1, 4
  • 3730 series, Data Collection Software v.3.0, 3.1, 4
  • 3500 series, Data Collection Software v.1.0, 1.1, 2

Please note, upgrading the Data Collection Software on the 3130 and 3730 series instruments to v.3.1 for co-installation is required. For more information, please click here for the GeneMapper® Software v.4.1 datasheet.

GeneMapper® Software 5

GeneMapper® Software 5 has been extensively tested on Windows® 7 SP1 (32-bit version). While there are some indications that software will run normally on the 64-bit version of Windows® 7 SP1, the 64-bit configuration is not officially supported. It is strongly recommended that this software be run on Windows® 7 SP1 (32-bit). For a datasheet on GeneMapper® Software 5, please click here.

If installing on the instrument computer, the update will require a new computer and upgrading of the Data Collection Software as well.

GeneMapper® Software 5 is compatible with the following files:

  • 310 PC, Data Collection Software v3.0, 3.1
  • 3100 series, Data Collection Software v1.0, 1.1, 2.0
  • 3130 series, Data Collection Software v3.0, 3.1, 4
  • 3730 series, Data Collection Software v3.0, 3.1, 4
  • 3500 series, Data Collection Software v1.0, 1.1, 2

Please click here to get the datasheet for GeneMapper® Software 5.

Please see the computer requirements below for GeneMapper® Software 5:

  • Minimum: 2 GHz CPU or faster
  • 2 GB RAM
  • 1 GB hard disk space for Client
  • 7.5 GB hard disk space for Full (500 MB on boot drive, 7 GB on drive where GeneMapper® Software is installed)

Recommended CPU: Core 2 Duo E8400/3.0 GHz

  • 4 GB RAM
  • 1 GB hard disk space for Client
  • 7.5 GB hard disk space for Full (500 MB on boot drive, 7 GB on drive where GeneMapper® Software is installed)

For the GeneMapper® Software 5 datasheet, please click here.