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Materials Science electron microscope service and support programs
Your groundbreaking research and analysis demand not just the industry’s best electron microscopes, but also the expertise and support to get the most from your instrument.
When you make an investment in state-of-the-art equipment with a service contract, you get a competitive advantage, including:
- Predictable costs
- Optimized performance
- Higher productivity
- Workflow expertise
Our world-class service gives you access to dedicated field service engineers, comprehensive support packages, high-quality spare parts, and fast response times.
Scanning electron microscope service and support programs from Thermo Fisher Scientific
No matter what Thermo Fisher Scientific service offering you choose, we will provide you with high-quality technical expertise from a committed support team.
| Tech Direct | Limited | Essential | Agile | Secure | Secure | Premier | |
| Target on-site response time | 4 business days | 4 business days | 48 hours | 48 hours | 7 business days | 48 hours | 24 hours |
| Labor | 1 intervention included; 10% discount thereafter |  |
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| Parts | 10% discount | 1 intervention included | 15% discount | Defined number of visits included | |
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| RAPID Remote Support | |
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Not all offerings are available in each region. Please check with your account manager or service manager to determine what is available in your area.
For Research Use Only. Not for use in diagnostic procedures.