Search Thermo Fisher Scientific
SNP Genotyping Support
Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.
Getting Started
Troubleshooting
- My custom assay failed and my order was canceled. Why did it fail, and what can I do?
- Why is the auto calling in the software not working? What can I do?
- My clusters are too close together. What can I do?
- When trying to install the TaqMan® Genotyper™ Software on a Win7 computer, I am getting the message: “An error has occurred. See the log file C:\ProgramFiles\Applied Biosystems\TaqMan Genotyper\config\eclipse\....” How can I fix this?
- I’m only getting a single cluster. Why is that?
Guides and Tools
Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: MSDS, COA
- Overview: SNP Genotyping with Real-Time PCR
- Overview: SNP Genotyping Analysis using TaqMan® Assays
- Overview: TaqMan® SNP Genotyping Assay Specifications
- Download: OpenArray® SPF Plate Files
- Video: How to Find the Right TaqMan® SNP Genotyping Assay
- Video: How a TaqMan® SNP Genotyping Assay Works
- Video: Custom SNP Assay Design Prep
- Video: Introduction to Thermo Fisher Cloud
- Workflow: SNP Genotyping Using the QuantStudio® 12K Flex Real-Time PCR System with OpenArray® Block
- Workflow: Drug Metabolism Enzyme (DME) Genotyping with Real-Time PCR
- Download: OpenArray® SPF Plate Files
- Software: TaqMan® Genotyper™ Software—for analysis of SNP genotyping data
- Software: Primer Express® Software v3.0.1—for design of custom SNP genotyping assays
- Tool: TaqMan® Assay Search Tool
- Tool: SNP Genotyping Troubleshooting Tool
- Tool: Custom TaqMan® SNP Genotyping Assay Design Tool
- Real-Time PCR: an app for real-time PCR resources, including videos, an interactive troubleshooting tool, and a reaction calculator
- Reagent Rewards: an app-based program that turns reagent purchases into rewards
Services
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.